Contact Center Solutions

Work with the best

Enrich Hospitality Solutions partners with best cloud based and integrated solutions for the Hospitality Industry. Project Managing the selection and implementation process is what we do.

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hospitality solutions

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We only know hospitality

Enrich Hospitality Solutions first learns the details of your unique business needs. Then we select solutions to run your unique business. Lastly we implement and provide support with new work flows.

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and hospitality solutions

Loyalty Program Enabled

Our Contact Center solution supports your guest recognition and/or loyalty program with ease. Access guest details and member information, while allowing members to redeem points with a cash value for part or for the entire stay.

Total Rate Access

Our Contact Center solutions allows hotel to give agents access to public, promotional, package, corporate negotiated and group rates. Never miss a call and never miss a potential sale, including access to fenced rates. Hotels can also give the Call Center the ability to override rates if they choose too.

A Solution and A Service

When using our Contact Center Solution and our Contact Center Service, your guest will be in the best hands, 24 hours a day, 7 days a week. In addition general call center services, our agents are trained in sales and up-selling, improving better conversions and more revenue per transaction.