Contact Center Services
A full serviced reservations office that is affordable. We give your team the time to service your guests face-to-face and present the best of hospitality, while all the necessary back-office handling is managed in the background. Increase guest satisfaction and revenues, decrease invoice inaccuracies, and reduce Human Resource costs with Enrich Reservations Services
Group Sales Desk
The Group Sales team takes over the reactive sales process and works it to the hotel’s benefit. Increased conversions and reduced costs, are some of the benefits to the hotel. The service applies strict internal performance policies, while taking into account the Hotel’s requirements, fitting seamlessly and performing confidently within hotel’s operation.
Managed Sentiment - Positioning
Competitive sentiment positioning, improved revenues and bettered asset value. This service will deliver your hotel beyond just answering to and measuring the hotel’s guest reviews: it will introduce intelligent planning of prevention and guest relationship building. Ultimately it will up-lift the hotel's asset value through a perceptual positioning and improved revenues.